ERM NETWORK SAGL

PRIVACY POLICY

In compliance with the EU Regulation No 2016/679 (GDPR) and the Swiss Federal Act on Data Protection, we provide you with the necessary information regarding the processing of the personal data provided browsing this website.

DEFINITIONS

Personal data: any information concerning a data subject that identifies or makes him/her identifiable (i.e. name, surname, e-mail address, telephone number, IP address).

Processing is any operation or set of operations, performed with or without the aid of automated processes, applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, restriction, deletion or destruction.

Data subject is the identified or identifiable natural person (i.e. the user who navigates on the platform and sends, through the platform, a request for information).

PREMISE

This website respects and protects the privacy of visitors and users, making every effort not to infringe the rights of the interested parties.
This privacy policy applies exclusively to the online activities of this site and is valid for visitors/users of the site. It does not apply to information collected through channels other than this website. The purpose of this information is to provide maximum transparency regarding the information that the site collects and its use.

DATA CONTROLLER

ERM Network S.a.g.l., Data Controller, with registered office in Corso San Gottardo, 16 – 6830 Chiasso (Switzerland), Phone No +41 91 682 60 64, email info@ermnetwork.com, guarantees compliance with the regulations on the protection of personal data by providing the following information regarding the processing of data communicated or otherwise collected in the course of navigation on this site.
Pursuant to Art. 27 GDPR, since the Data Controller is established outside the European Union, the Company ERM Network S.a.g.l. is appointed as Representative of the Data Controller within the European Union. – Italian branch, with registered office in Milan (Italy), Via Tommaso da Cazzaniga, 9/6.

DATA GENERATED BY ACCESSING THE SITE

The computer systems and software procedures used to operate the site http://www.ermnetwork.com/ acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
By using or consulting this website, visitors consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of the service.

This type of data includes IP addresses or domain names of computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

Grounds of justification: Primary interest of the Data Controller. Legitimate Interest

Retention Period: for the duration of navigation session

DATA PROVIDED VOLUNTARILY BY THE CUSTOMER

The personal data provided by completing the contact form, exchanging e-mails, or by telephone (name, surname, e-mail address), are collected and processed for the establishment of commercial relations or for the execution of pre-contractual measures with the Customers.
The provision of personal data by site visitors/users is optional.

Grounds of justification: implementation of pre-contractual measures (request of the data subject) – the interest of the Data Controller is carrying out the user/customer/prospect requests

Retention Period: max 1 year

PROCESSING METHODS AND DATA STORAGE TIMES

The collected data will be processed using electronic or in any case automated, computerized and telematic tools, or through manual processing with logic strictly related to the purposes for which the personal data were collected and, in any case, in such a way as to guarantee the security of the same in any case. The data is kept for the time strictly necessary to manage the purposes for which the data is collected in compliance with current regulations and legal obligations.

PERSONS AUTHORIZED TO PROCESS, RESPONSIBLE AND COMMUNICATION OF THE DATA

The processing of the data collected is carried out by internal staff of ERM Network S.a.g.l. identified for this purpose and authorized for processing according to specific instructions given in compliance with current legislation.
The data collected, if it is necessary or instrumental for the execution of the indicated purposes, may be processed by third parties (employees or professionals) appointed as external data processors, or, depending on the case, communicated to them as independent data controllers, who will be appointed to perform specific services on behalf of the Company itself.

PLACE OF DATA PROCESSING AND THEIR TRANSFER

The processing and storage of data takes place on servers located in Switzerland. Data may be transferred outside the Switzerland and the European Union. In the latter case, the transfer is subject to appropriate safeguards.

RIGHTS OF INTERESTED PARTIES

Pursuant to Articles 15 and following of the GDPR, the interested customer/user has the right to request at any time:
– access to your personal data and information relating to them (Right of access – Art. 15 GDPR);
– rectification of inaccurate data or integration of incomplete data (Right of rectification – Art. 16 GDPR);
– the cancellation of personal data (Right to be forgotten – Art. 17 GDPR);
– the limitation of the processing of personal data (Art. 18 GDPR);
– the right to obtain the data concerning him in a structured format, commonly used and readable by an automatic device (Right to the portability of personal data – Article 20 GDPR);
– at any time, the interested party/user can revoke the consent given pursuant to Article 7 of the GDPR;
– the interested party/user can lodge a complaint with the competent supervisory authority pursuant to Article 77 of the GDPR;
– if the interested party/user believes that the processing of his data is contrary to the legislation in force, he can formulate a request for opposition to the processing of his personal data pursuant to Article 21 of the GDPR in which to give evidence of the reasons justifying the opposition .

Pursuant to article 25 and following of the LPD, the Data Controller acknowledges in particular the following rights (non-exhaustive list):

– access to her/his personal data;

– obtain the rectification of inaccurate or obsolete personal data:

– to be informed in writing and free of charge if personal data concerning you are being processed;

– to revoke the consent to the processing of data that you have previously given

-prevent the communication to third parties of personal data worthy of particular protection;

-express his/her opinion on an automated individual decision or request that it be reviewed by a natural person;

-to obtain the delivery of personal data or to demand their transmission to a third party;

-to request that data processing be stopped, that its disclosure to third parties be prevented, or that personal data be corrected or destroyed;

-the right to demand that a certain processing of personal data be prohibited, that a certain communication of personal data to third parties be prohibited or that personal data be deleted or destroyed;

-if neither the correctness nor the inaccuracy of the personal data can be proved, to request that a note be added to the data noting its disputed nature;

-to request that the rectification, destruction, blocking, in particular the communication to third parties, as well as the mention of the disputed character or the judgment be communicated to third parties or published;

-to have the illegality of the processing of personal data established.

Without prejudice to any other administrative or judicial recourse, if you believe that the processing of your data violates the provisions of the LPD, you have the right to lodge a complaint with the federal authority for data protection and transparency.

HOW CAN THE INTERESTED EXERCISE THEIR RIGHTS?

If the interested party wishes to exercise his rights or for any information regarding this Information, he must send a written request to ERM Network S.a.g.l., by e-mail to the address: info@ermnetwork.com

COOKIE POLICY

WHAT ARE COOKIES?

Cookies are small text files that allow us to compare new and past visitors and to understand how users navigate through our site.
We use the data collected through cookies to make the browsing experience more enjoyable and more efficient in the future.
Cookies are stored, based on user preferences, by the single browser on the specific device used (computer, tablet, smartphone).

THE TYPES OF COOKIES WE USE
ESSENTIAL COOKIES

These cookies are essential in order to allow navigation within the site and make full use of its features, such as accessing the various protected areas of the site.
Without these cookies, some necessary services, such as filling out a form, cannot be used.

PERFORMANCE COOKIE

These cookies collect information on how users use a website, for example, which pages are most visited, if you receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected through cookies is aggregated and therefore anonymous.
They are only used to improve how a website works.
By using our site, you agree that these cookies can be installed on your device.

FUNCTIONAL COOKIES

Cookies allow the site to remember the choices made by the user (such as name, language or the region of origin) and provide advanced and personalized features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you request, such as watching a video or commenting on a blog. The information collected by these types of cookies can be made anonymous and unable to monitor browsing activity on other websites.
By using our site, you agree that these cookies can be installed on your device.

THIRD PARTY COOKIES

By visiting a website you can receive cookies both from the visited site (owners) and from sites managed by other organizations (third parties).
A notable example is the presence of “social plugins” for Facebook, Twitter, Google+ and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.
The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relative information to which reference is made. To ensure greater transparency and convenience, the web addresses of the various information and methods for managing cookies are shown below.

Facebook: https://www.facebook.com/help/cookies/

Twitter: https://support.twitter.com/articles/20170514

Linkedin: https://www.linkedin.com/legal/cookie-policy

Google+: http://www.google.it/intl/it/policies/technologies/cookies/

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) . Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie on the use of the website (including your anonymous IP address) will be transmitted and stored on Google’s servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.

HOW CAN I CHECK THE INSTALLATION OF COOKIES?

Cookies do not record any personal information about a user and any identifiable data will not be stored. If you want to disable the use of cookies, you need to customize your computer settings by setting the deletion of all cookies or activating a warning message when cookies are stored. To proceed without modifying the application of cookies, simply continue browsing.
In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within his browser and prevent – for example – that third parties can install them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved.
It is important to note that by disabling all cookies, the functioning of this site could be compromised.
Since the installation of Cookies and other tracking systems operated by third parties through the services used within this website cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative.
Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the User is invited to contact the Owner should he wish to receive any further information relating to the use of the Cookies themselves and any uses of the same – for example by third parties – made through this site.